Returns

 

 

 

Return & Refund Policy

Woof! Welcome to The Squeaky Toy, an online pet shop that I wag my tail for!

 

We have a 30 Day Satisfaction Guarantee.  If you are not entirely satisfied with your purchase, you can return it for any reason.   Please contact us for directions.  You have 30 calendar days to return an item from the date you received it.  (*Note- if the time is shorter, it will be noted on the item's page) Your item must be in the original packaging.  We will require pictures of the item and the reasons for the return. You must have an RMA# to include with your return. Please contact us at TheMainSqueaker@TheSqueakyToy.com to get your RMA#.

*NOTE- The Squeaky Toy is a small, family owned business. We cannot afford to absorb the cost of return labels. Return shipping is the expense of the customer. 

If you have received a product that is damaged, please contact us immediately.  There is no need to return it, we will have a new, undamaged replacement sent to you at no further cost to you.

Custom orders: 

No refunds will be given for custom orders.

Refund Details:

If you are receiving a refund, you will receive the credit within a few days, depending on your card issuer's policies.

Contact us: 

Email 24/7: TheMainSqueaker@TheSqueakyToy.com

Call  T,W,Th  9am-4pm pst : 949-342-4083