Return & Refund Policy

Woof! Welcome to The Squeaky Toy, an online pet shop that I wag my tail for!


We have a 30 Day Satisfaction Guarantee.  If you are not entirely satisfied with your purchase, we will replace it or issue a full refund.  (*Note- if the time is shorter, it will be noted on the item's page) Please contact us for directions.  You have 30 calendar days to return an item from the date you received it.  Your item must be in the original packaging.  You must have an RMA# to include with your return. 
Please contact us at to get your RMA#.

If you have received a product that is damaged, please contact us immediately.  There is no need to return it, we will have a new, undamaged replacement sent to you at no further cost to you.

Custom orders: 

No refunds will be given for custom orders.

Refund Details:

If you are receiving a refund, you will receive the credit within a few days, depending on your card issuer's policies.

Contact us: 

Email 24/7:

Call  T,W,Th  9am-4pm pst : 949-342-4083