Privacy Policy

Privacy Policy

This Privacy Policy describes how The Squeaky Toy (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit our website or make a purchase. This policy complies with the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable privacy laws.

By visiting our website, you agree to the collection and use of information as described below.

1. Information We Collect

We collect the following categories of information when you visit or shop on our website:

A. Personal Information:

  • Name, billing/shipping address, phone number, and email address.
  • Payment information (processed securely by third-party providers such as PayPal — we never store full payment details).

B. Technical Information:

  • IP address, browser type, device type, and operating system.
  • Pages viewed, time spent on site, referring URLs, and general website analytics.

C. Marketing & Communication Preferences:

  • Email or SMS subscription preferences.
  • Survey responses, product reviews, or customer service interactions.

2. How We Use Your Information

We use the data we collect for:

  • Processing and fulfilling your orders.
  • Providing customer service and updates about your order.
  • Managing returns, refunds, and shipping.
  • Sending marketing communications (only if you opt in).
  • Improving our products, website, and customer experience.
  • Complying with legal, accounting, and tax requirements.

We will not collect additional categories of personal information or use your data for materially different purposes without notifying you.

3. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to:

  • Recognize your device and preferences.
  • Keep items in your shopping cart.
  • Analyze traffic and measure marketing effectiveness.

You may disable cookies in your browser, but certain features (like checkout) may not function properly.

4. Sharing and Disclosure

We only share information with trusted third parties necessary to operate our business, including:

  • Payment processors (e.g., PayPal).
  • Shipping carriers (e.g., USPS, UPS).
  • Marketing and analytics tools (e.g., Klaviyo, Google Analytics).

We do not sell or rent your personal information. Some partners may collect limited data for analytics or advertising under their own privacy policies.

5. Data Retention

We retain your information as long as needed to fulfill orders, provide customer service, meet legal obligations, and maintain business records. Marketing data is stored until you unsubscribe or request deletion.

6. Your Privacy Rights (California Residents)

Under the CCPA/CPRA, California residents have the right to:

  1. Know what personal information we collect, use, or share.
  2. Access a copy of your personal data.
  3. Request deletion of your personal information.
  4. Opt out of sale or sharing of personal data (we do not sell data).
  5. Correct inaccurate information.
  6. Limit the use or disclosure of sensitive personal information.

To exercise any of these rights, email us at themainsqueaker@thesqueakytoy.com with the subject line “Privacy Request.” We will verify your identity before processing requests.

You will not be discriminated against for exercising your privacy rights.

7. Do Not Track Signals

Our website does not currently respond to “Do Not Track” signals because there is no uniform standard for compliance. We will update this policy if such a standard is established.

8. Data Security

We implement encryption, secure networks, and limited-access systems to protect your data. However, no online transmission is completely secure, and you share information at your own risk.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices. Please review their policies before providing personal information.

10. Children’s Privacy

Our site and products are not intended for children under 13. We do not knowingly collect data from minors. If we learn that we have collected personal information from a child, we will delete it promptly.

11. International Users (GDPR Notice)

If you are located outside the United States, you may have rights under the General Data Protection Regulation (GDPR), including:

  • Access to your data.
  • Correction of inaccurate data.
  • Erasure (“Right to be Forgotten”).
  • Data portability.
  • Objection to processing.

We rely on legitimate business interests, contractual necessity, and consent (when applicable) as legal bases for processing your data.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new effective date. Please review it regularly to stay informed.

13. Contact Us

For questions, privacy requests, or complaints, please contact:
The Squeaky Toy
Email: themainsqueaker@thesqueakytoy.com
Website: www.thesqueakytoy.com
Address: 352 Magpie Ln. Fountain Valley, CA 92708